Your number only works when they need you.

It has to be remembered, on the day they need your trade, by someone who has met a dozen companies since. For most trades, that is a moment that comes around every few months or even years.

ProPal saved as a contact on an iPhone, with message and call buttons

Your ProPal number

Works whenever they need anyone.

The same contact you handed over covers the rest of the house. That is why it stays in the phone between the jobs that are actually yours.

  • Plumbing
  • Electrical
  • HVAC
  • Roofing
  • Appliance Repair
  • Garage Door
  • Locksmith
  • Pest Control
  • Landscaping
  • Lawn Care
  • Lawn Fertilizing
  • Tree Service
  • Fencing
  • Concrete
  • Pressure Washing
  • Pool / Spa Service
  • Gutter Service
  • Junk Removal
  • and more

And when they need you again

You are already there.

Every household that saves your contact stays yours. Months later, when what they need is a service you offer in an area you serve, ProPal brings that job back to you before it goes to anyone else.

They do not have to remember your company name. They do not have to keep up with a business card you left them. They text the contact they already use for everything else, and it comes to you.

A job arriving to a pro with the customer’s details, and the pro then texting the homeowner directly

Then it gets passed on

One customer can become more than one relationship.

Your customer does not have to think “I know a good roofer.” They only have to think “use this number, it will get you who you need.”

The household on the other end of that text was never on your list. They are now.

ProPal

Text message

What you leave behind

Don’t just leave your number. Leave something that can travel.

Nobody passes a roofer’s number to a friend who needs an electrician. There is no reason to. A contact that covers the whole house is different — it is worth passing on, and people do.

Whoever ends up with it is attributed to the company that handed it over first. You did not knock on that door, buy that click or bid on that lead.

A service pro texting their ProPal smart contact to a customer, who saves it

Marketing helps customers find you. ProPal helps them keep you.

Keep the trucks, the yard signs, the ads, the referrals and the search results. Win the customer however you win them. ProPal is what happens to that relationship afterwards.

On the driveway

A better thing to leave than a card.

After a storm, every roofer on the street is making the same offer. You can make a different one: save this contact, it gets you back to us for roofing, and it handles the rest of the house too.

That is a reason to keep it. A business card is a request to be remembered.

Screen capture to come

Homeowner saving the ProPal contact straight after a roofing conversation, roofer shown as the originating provider

Give customers the one contact worth keeping.

Nothing about how you work has to change, but how you acquire, retain and communicate with customers gets a whole lot smarter.